Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

Paylonerio
C. de San Bernardo, 23, Centro, 28015 Madrid, Spain
NIF: R52019275
Email: info@paylonerio.com
Phone: +34 657 831 190

This Privacy Policy applies to personal data collected through the website paylonerio.com and any associated contact channels.

2. Data We Collect

We collect personal data only when you voluntarily provide it. The categories of data we may collect include:

• Contact form data: name, email address, phone number (optional), and the content of your message.
• Newsletter subscription data: email address, if you choose to subscribe to updates.
• Technical data: IP address, browser type, operating system, pages visited, and time of visit — collected automatically through cookies and server logs for security and analytics purposes.

We do not collect sensitive personal data (special categories under Article 9 GDPR) through this website.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases:

• Responding to enquiries (contact form): Legal basis — your consent, given when you submit the form (Article 6(1)(a) GDPR).
• Sending informational updates (newsletter): Legal basis — your consent, given when you subscribe (Article 6(1)(a) GDPR). You may withdraw consent at any time.
• Website security and technical operation: Legal basis — legitimate interest of the data controller (Article 6(1)(f) GDPR).
• Compliance with legal obligations: Legal basis — compliance with applicable law (Article 6(1)(c) GDPR).

We do not use your data for automated decision-making or profiling within the meaning of Article 22 GDPR.

4. Data Sharing and Recipients

We do not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Your data may be shared with:

• Hosting and technical service providers who process data on our behalf under data processing agreements compliant with Article 28 GDPR.
• Competent public authorities when required by law or by a court order.

Any third-party service providers we engage are required to maintain the confidentiality and security of your data and are prohibited from using it for any purpose other than providing services to us.

We do not transfer your personal data to countries outside the European Economic Area (EEA) without appropriate safeguards in place.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact enquiry data: retained for up to 12 months from the date of your enquiry, unless a longer retention period is required by law.
• Newsletter subscription data: retained until you unsubscribe or withdraw consent.
• Technical log data: retained for up to 90 days for security purposes.
• Cookie data: as specified in our Cookie Policy.

After the applicable retention period, data is securely deleted or anonymised.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), you have the following rights:

• Right of access (Article 15 GDPR): to obtain confirmation of whether we process your data and to receive a copy.
• Right to rectification (Article 16 GDPR): to have inaccurate data corrected or incomplete data completed.
• Right to erasure (Article 17 GDPR): to request deletion of your data under certain conditions.
• Right to restriction of processing (Article 18 GDPR): to request that we limit how we use your data in certain circumstances.
• Right to data portability (Article 20 GDPR): to receive your data in a structured, commonly used format.
• Right to object (Article 21 GDPR): to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@paylonerio.com. We will respond within one month. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

7. Cookies

This website uses cookies. Cookies are small text files stored on your device that help the website function and provide information about how the site is used. We use:

• Strictly necessary cookies: required for the website to operate. These cannot be disabled.
• Analytics cookies: used to understand how visitors interact with the site. These are only placed with your consent.

You can manage your cookie preferences through the cookie consent tool displayed when you first visit the site. For full details, see our Cookie Policy.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us:

Paylonerio
C. de San Bernardo, 23, Centro, 28015 Madrid
Email: info@paylonerio.com
Phone: +34 657 831 190